• The Leader in EMS
    Revenue Cycle Management

    Golden Hour is the recognized leader in billing and reimbursement within the air medical transportation industry. With our integrated technologies, we have collected billions of dollars on behalf of both air and ground medical transport programs. We currently support over 80% of the air medical market with our technology and Revenue Cycle Management (RCM) services through the industry’s only patented, integrated solution.

  • Revenue Cycle Management

    Golden Hour forms strategic partnerships with our customers to maximize compliant collections through our specialized billing services. With our integrated approach to dispatch, charting and billing, our Revenue Cycle Management (RCM) streamlines the creation and submittal of medical bills to accelerate collections within the air and ground EMS transport market.

    With over 20 years of experience, along with certified coders and compliance officers who ensure maximum reimbursement while being held to the utmost level of Compliance,Golden Hour is the industry leader within RCM.

  • Technology

    TheGolden Hour technology suite includes Dispatch, Clinical Charting and Analytics tools that are tightly integrated to maximize compliant reimbursements. Our Dispatch Service includes crew and aircraft scheduling, clinical screening, dispatch instructions, and receiving facility information. Our Clinical Charting Service allows clinicians to perform medical exams, document medical procedures, itemize medical impressions, and organize vital measurements taken during patient transport.

    Our Analytics Service allows Administrators, Program Directors, Medical Directors, and authorized users to extract information from the Golden Hour database and turn information into knowledge. Through the Golden Hour Analytics User Defined Reports (UDR) module, any data field can be exported and delivered with any frequency through a scheduled report. Decision Analytics allows users to take proactive and corrective action to ensure program success, increase overall utilization and improve patient outcomes. All of these solutions are provided through a Software-as-a-Service (SaaS) delivery model.

    Through our subsidiary, emsCharts, we offer an advance Electronic Patient Care Record (ePCR) and Fire reporting system focused on air and ground EMS programs.

  • Integration

    Golden Hour provides the only patented, integrated solution within the EMS transportation market. The suite of Golden Hour patents includes the integration of Dispatch, Charting and Billing. This tight integration allows Golden Hour to manage every type of transport into one system, allowing multi-modal transport programs to use the same system for billing, analysis and reporting.

    We offer qualified providers and programs a license to the Intellectual Property (IP) portfolio through an IP License Agreement. Interested companies should contact us to discuss the licensing of the Golden Hour IP portfolio.

  • About Us

    Golden Hour is the recognized leader in billing and reimbursement within the air medical transportation industry. With our integrated technologies, we have collected billions of dollars on behalf of both air and ground medical transport programs. We currently support over 80% of the air medical market with our technology and Revenue Cycle Management (RCM) services through the industry’s only patented, integrated solution.

    Our subsidiary, emsCharts, is the leader in Electronic Patient Care Record (ePCR) and Fire reporting solutions in support of public safety professionals in the air and on the ground. With an intuitive interface, 24/7 access to data and HIPAA compliant infrastructure, the emsCharts suite of products provides seamless transfer of data – designed to decrease charting time and allow you to focus on what matters most: patient care.

    Golden Hour integrates Dispatch, Clinical Charting, Analytics, and Billing information into a single, holistic service. Designed and supported by industry experts, we help clients manage their business through a set of Software-as-a-Service (SaaS) tools that improve overall efficiency and maximize program revenue.

Contact Us

Corporate Office

10052 Mesa Ridge Court

San Diego, CA 92121

858.768.2500